Home Experience Skills About Projects Contact

IT Support
Technician

IT Support Technician with hands-on experience supporting SaaS platforms, user identity management, and workstation troubleshooting across school and business environments (50+ users). Certified in ISC2 CC and SC-900 with strong foundation in networking and system administration, progressing toward cybersecurity roles.

Get In Touch View Experience
Sevak Mkrtchyan Professional Portrait
Available for
Entry-Level Roles

Professional Experience

Click on any experience to learn more about my role and achievements

Technical Operations Intern

Jazva, Inc.

Jun 2025 - Aug 2025

Web Developer & Primary IT Support Specialist

California Wellness Retreat

Sep 2024 - Apr 2025

Clerical Assistant & Office IT Support Technician

A1 Unlimited Home Health Care

Oct 2023 - Jun 2024

IT Support Technician & Public Relations Assistant

CVHS Tech Team

Aug 2023 - Jun 2025

Certifications

Industry-recognized credentials demonstrating technical expertise

ISC2 Certified in Cybersecurity (CC)

Cybersecurity Foundation

Microsoft SC-900

Security, Compliance & Identity

Google IT Professional

IT Support Fundamentals

Google Cybersecurity Professional

Cybersecurity Fundamentals

CompTIA Security+

In Progress (Expected 2026)

Skills & Expertise

Interactive visualization of my technical and professional capabilities

Operating Systems

Windows 10/11 Linux (Ubuntu/Kali) macOS

Identity & Administration

Active Directory Account Provisioning Google Workspace User Onboarding

Networking & Security

TCP/IP DNS/DHCP Subnetting Nmap Nessus OSINT

Hardware & Support Tools

Workstations Printers Projectors Remote Support Ticket Documentation

Featured Work

A glimpse into my projects and achievements

SaaS Platform Support

Technical operations experience with Jazva's platform, providing internal user support and feature testing.

View Projects →

IT Infrastructure

Comprehensive IT support experience including network administration, hardware troubleshooting, and system maintenance.

Learn More →

Technical Support

Hands-on experience in technical troubleshooting, user support, and platform maintenance across multiple organizations.

About Me →

Ready to Connect

I'm currently seeking IT support technician and junior IT specialist positions. Let's discuss how my technical skills and enthusiasm can contribute to your team.

Contact Me Email Directly