I'm an aspiring technology professional with hands-on experience in IT support, SaaS operations, and technical troubleshooting. My journey combines technical expertise with strong problem-solving abilities, positioning me to excel in entry-level technology roles and technical operations positions.
Currently pursuing my education at Crescenta Valley High School and Glendale Community College, I've already built substantial professional experience through various roles that showcase my adaptability and commitment to excellence.
My technical journey has accelerated through hands-on experience at Jazva, Inc. as a Technical Operations Intern, where I'm gaining valuable exposure to SaaS platform support and internal user assistance. This role has deepened my understanding of technical workflows and platform management in a professional software environment.
My foundation in IT support began at California Wellness Retreat, where I discovered my aptitude for solving complex technical problems while maintaining excellent user communication. This experience taught me the importance of clear documentation and systematic troubleshooting approaches.
Through my ongoing role with the CVHS Tech Team and various technical positions, I've developed strong collaborative skills with diverse stakeholders, always focusing on finding effective technical solutions that serve organizational needs while building my expertise in platform support and system administration.
My academic journey and continuous learning initiatives
High School Diploma • Aug 2021 - Jun 2025
Graduated: June 2025
College Coursework • Aug 2025 - Present
Continuing Education
My approach to work, learning, and professional growth
I believe in constantly expanding my skills and knowledge. Every challenge is an opportunity to learn something new and improve my capabilities.
Whether helping customers, colleagues, or end users, I prioritize understanding their needs and delivering solutions that truly serve them.
I take pride in delivering work that is thorough, accurate, and dependable. Attention to detail and follow-through are core to my professional identity.
Multilingual abilities that enhance communication and cultural understanding
Fluent • Native Proficiency
Native fluency in English enables clear communication in professional settings, customer interactions, and technical documentation. Comfortable with both formal and informal communication styles.
Fluent • Native Proficiency
Native fluency in Armenian provides cultural diversity and enhanced communication capabilities. This bilingual background strengthens my ability to connect with diverse communities and understand different perspectives.
I'm eager to bring my skills, enthusiasm, and dedication to an organization that values growth, learning, and exceptional customer service. Let's discuss how I can contribute to your team's success.